Professionalism and Competency

  1. All plumbing technicians shall have a minimum of 3 years experience.
  2. All employees will be trained for the various services Rite-Way Services provides.
  3. All employees will do whatever is necessary to resolve any client's concerns.
  4. All employees will act honetstly and work with integrity while serving on our team
  5. Employees will never use profanity or tobacco in the presence of customers.


Ethical and personal requirements

  1. Every employee is required to pass an alcohol/drug test.
  2. Every employee must be screened with a background check.
  3. Every employee must pass an INS verification.
  4. Every apprentice/technician is required to pass a DOT physical examination.
  5. Employees will be subject to random drug tests at any time.
  6. Smoking is not allowed in or around customer property, company property or company vehicles.
  7. Employees must be conscious of cigarette odors that linger on the body and must use an odor neutralizing spray to mask the smell.
  8. Alcoholic beverages are strictly prohibited while on duty.


dress code and professional appearance policy

  1. Every employee will adhere to our company dress code/appearance policy.
  2. Hair should be clean, combed and neatly trimmed. Shaggy, unkempt hair is not permissible.
  3. Good personal hygiene must be maintained.
  4. Body art (tattoos) must be covered at all times.
  5. Piercings are not allowed on the face or in the mouth.